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How to Open HEIC Files on a Mac (and Convert to JPG)

4 min read

Here's the short version: a Mac opens HEIC files with nothing to install. HEIC is Apple's own format, so macOS has read it natively since High Sierra (2017). If a HEIC won't open on your Mac, something specific is off — and the fix is usually one click.

The three built-in ways to open HEIC on a Mac

Make HEIC always open in the app you want

If double-clicking opens the wrong app, right-click any .heic file and choose Get Info. Under Open with, pick Preview (or whatever you prefer), then click Change All…to apply it to every HEIC on the Mac. That's the fix when some third-party app has claimed the format and then fails to display it.

When a HEIC still won't open on your Mac

A few things can trip it up:

Finder shows blank thumbnails instead of your photos

The files open fine when you double-click them, but the icons in Finder stay generic. That usually means the Quick Look thumbnail cache is stale rather than anything being wrong with the photos. Open Terminal and run:

qlmanage -r cache

Then close and reopen the Finder window. macOS rebuilds previews as it re-scans the folder, which can take a minute on a big one.

Why a shared “photo” sometimes looks incomplete

A Live Photo is really two files: a .HEIC still plus a .MOV clip alongside it. When someone sends you only the HEIC, you get the frozen frame and no motion — expected, not a broken file. Bursts and image sequences can also arrive as .heics rather than .heic. Preview handles both; many other apps only know the single-image variant.

HEIC files that didn't come from an iPhone

HEIC is Apple's branding, but the underlying HEIF format isn't Apple-only. Several Samsung Galaxy phones offer a high-efficiency image option in the camera settings that saves HEIF as well, and some cameras and screenshot tools do the same. macOS treats those exactly like an iPhone HEIC — Quick Look, Preview and Photos all read them — so nothing on this page changes based on where the file came from.

Convert HEIC to JPG on your Mac

The reason most people search this isn't viewing — it's that they need to send the photo to someone on Windows or Android, upload it to a website, or attach it to a form that rejects HEIC. Two easy ways:

  1. Preview — open the HEIC, then File → Export and choose JPEG. Good for one file.
  2. Browser converterdrag your HEICs here and get JPGs back, up to 50 at once, without uploading anything. Faster for a batch, and it works the same on any Mac.

There are three more built-in routes, including a Finder Quick Action and a one-line Terminal command that converts an entire folder — how to convert HEIC to JPG on a Mac covers all five.

Prefer to keep photos as HEIC on your iPhone but have them arrive as JPG on your Mac? Turn on Settings → Photos → Transfer to Mac or PC → Automatic on the iPhone. More background in why your iPhone saves photos as HEIC.

Opening vs converting: which do you actually need?

On a different device?

The steps are different off the Mac. See opening HEIC on Windows, on Android, or the platform-agnostic how to open HEIC files guide.

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